Frequently Asked Questions (FAQ)
- What is EnlightHer?
EnlightHer is VisionFund India’s Learning Management System (LMS) designed to deliver interactive, values-based e-learning content, including the Empowered World View (EWV) course. It aims to empower staff and clients through mindset transformation and practical tools.
- Who can access EnlightHer?
Currently, access is provided to VisionFund India staff, pilot groups of clients, and selected global learners. Access credentials are shared via official organizational emails.
- How do I log in?
Login credentials for EnlightHer are created on a need basis. If you are a client, you will be granted access when you are enrolled in VisionFund India’s loans and services. Once registered, you will receive an email with your username, a temporary password, and a link to access the EnlightHer app. Simply follow the instructions to log in and reset your password.
- I didn’t receive a login email. What should I do?
Check your spam/junk folder. If not found, please write to our support team at learninghubindia@visionfund.org with your name and staff ID or branch details.
- What content is available on EnlightHer?
You will find:
- Empowered World View (EWV) Modules – Shift your mindset from dependency to possibility
- Financial Literacy courses – Learn to manage money, savings, loans, and planning for the future
- Life Skills & Motivation – Real stories, easy tips, and practical tools
- Can I access EnlightHer on a webpage?
Currently, EnlightHer is available only as a mobile app for Android and Apple devices. A web version is in development and will be launched soon.
- How do I complete a course?
You need to:
Watch all module videos
Complete quizzes and reflection questions
Pass the final assessment
Submit your course feedback form
- Can I pause and resume a course?
Yes. Your progress is automatically saved. You can log in later and continue from where you left off.
- How will I get my certificate?
Once you complete the course and pass the final assessment, a digital certificate will be automatically generated and sent to your email or can be downloaded from your dashboard.
- I’m facing technical issues. What should I do?
Please reach out through the Help and Support section on the LMS dashboard or email learninghubindia@visionfund.org with a screenshot or details of the issue.
Help and Support – EnlightHer LMS
We are here to help! Here are the ways you can get support while using EnlightHer.
🔧 Technical Support
Having trouble logging in, accessing content, or viewing videos?
Email us at: learninghubindia@visionfund.org
WhatsApp Support (Text Only): +91-7845360111